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GDPR

1. Protection of personal data

Skinseen.ro respects the fundamental rights and freedoms of individuals, ensuring the protection of personal data in accordance with Regulation (EU) 2016/679 (GDPR).

2. What is personal data?

Personal data is information that identifies or can identify a natural person, directly or indirectly - such as: name, CNP, address, email, location data or online identifiers.

3. What data do we collect?

We collect data only with the express consent of the user, by checking the consent box. This includes: name, surname, gender, email, telephone, date of birth and address.

4. How we use data

The collected data is used exclusively for:

  • order processing (delivery and invoicing),

  • statistical and analytical purposes,

  • marketing communications (with your consent).
    They are kept secure and are not used for other purposes.

5. Collaborators and external services

We collaborate with platforms such as Google Analytics, Google Ads, Facebook Ads, and MailChimp, for analysis and marketing purposes, in accordance with their GDPR policies.

6. Processing principles

We process data lawfully, fairly and transparently. We limit processing to what is strictly necessary and ensure that data is accurate and up-to-date.

7. Duration of data retention

Data is kept only as long as necessary for the purposes for which it was collected. Longer retention is only permitted for statistical or marketing purposes, as permitted by law.

8. Withdrawal of consent

You have the right to withdraw your consent at any time. This action does not affect the lawfulness of the processing carried out prior to the withdrawal.

9. Access and transparency

Upon request, we provide clear information about the personal data we hold and how it is used, within 30 days at the latest. The deadline may be extended, depending on the complexity of the request.

10. Your rights

You have the following rights:

  • data access,

  • rectification or deletion,

  • restriction of processing,

  • data portability,

  • opposition to processing or profiling.

11. Confirmation of processing

You can request confirmation whether your data is being processed, as well as access to information regarding the purposes, recipients and duration of the processing.

12. Right to object

You may object to the processing of your personal data, including profiling, for reasons related to your particular situation.

13. Direct marketing

You have the right to object at any time to the processing of your data for direct marketing, including profiling related to this purpose.

14. Cookie Policy

Information regarding cookies is available on a dedicated page: [Cookie Policy].

15. Complaints

If you believe that your data is being processed incorrectly or illegally, you can file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) or file a lawsuit.

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