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Privacy policy

This policy describes how SC DALA GLOBAL SRL collects, uses and protects your personal data, in accordance with Regulation (EU) 2016/679 (GDPR).

1. Purpose of data processing

Your personal data is collected and processed exclusively for the purpose of providing services under the best conditions on the website www.skinseen.ro , in the following situations:

  • Creating and managing the customer account;

  • Processing and delivering orders;

  • Contacting you regarding orders, returns or other requests;

  • Participation in contests and promotions;

  • Sending administrative and commercial communications (newsletters, offers);

  • Transmission of data to courier companies for order delivery.

2. Types of data collected

We collect the following categories of data:

  • Identification and contact data : name, surname, email, telephone, address;

  • Order data : products purchased, payment methods, delivery addresses;

  • Account authentication and usage data ;

  • Data collected through Google Analytics : geographic location, device, operating system, browser, site interactions – all in an anonymized and aggregated manner;

  • Log data : IP address, actions on the site, time and date of visit, errors or other technical events.

Note: www.skinseen.ro does not collect or store bank card details. These are processed exclusively by authorized payment providers.

3. Legal basis

We process personal data only on the basis of a legal basis:

  • The user's explicit consent;

  • Execution of a contract (e.g. processing an order);

  • Legal obligations;

  • Legitimate interest (e.g. improving services, preventing fraud).

4. Data recipients

Data may be transmitted to the following partners, to the extent necessary and based on confidentiality agreements:

  • Courier service providers;

  • Payment service providers;

  • Marketing and IT service partners;

  • Public authorities (upon request, based on the law).

5. Data security

The data is stored securely and protected against unauthorized access, loss or destruction. We apply appropriate technical and organizational measures to protect it.

6. Your rights

According to GDPR, you have the following rights:

  • Right of access to data;

  • The right to rectification or deletion;

  • The right to restriction of processing;

  • Right to opposition and portability;

  • The right to withdraw your consent at any time;

  • The right to file a complaint with the ANSPDCP.

To exercise these rights, you can contact us at contact@skinseen.ro or through the form on the site. We reserve the right to request additional evidence of your identity to prevent unauthorized access.

7. Duration of storage

The data is kept only for as long as necessary to fulfill the purposes for which it was collected, in compliance with legal obligations.

8. Updates

This policy may be amended from time to time. The most recent version is displayed on the website. Last updated: March 2025.

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